Your Swisscom Login gives you access to all Swisscom services:
Forgotten your user name:
Forgotten your password:
The Swisscom Login gives you access to Webmail(opens in new tab). To access your Bluewin e-mails on your mobile phone or your computer in a programme such as Outlook, you will need your Bluewin e-mail address (as the user name) and a separate Bluewin e-mail password. You can find this password inMy Swisscom(opens in new tab).
You may have created several Swisscom logins for your Swisscom products, such as blue TV, Bluewin e-mail or mobile subscriptions. This can mean you see different products on each Swisscom Login.
Two-factor authentication (2FA) is an additional security step for Swisscom Login. It provides additional protection for your personal data against misuse.
In My Swisscom, you can choose whether you want to use this double protection for every login or only for protected areas and unusual login attempts.
The following methods are available to you:
Two-factor authentication (2FA) is necessary in the following cases:
No. To provide optimum protection for your sensitive data, two-factor authentication is always active – for example for itemised billing or for connections via VPN or from abroad.
You confirm the additional security step with your fingerprint or facial recognition in the My Swisscom app.
This makes logging in even easier and more secure. It also makes it easier for us to check your identity on the hotline and help you more quickly.
No. For security reasons, two-factor authentication is always carried out using a mobile number or a mobile phone (or tablet).
No. The Swisscom login is your personal login and can only be linked to one mobile number or device. This means that you cannot enter multiple numbers/devices for two-factor authentication.
Unfortunately, you cannot authenticate yourself without your mobile phone. Contact us. We will be happy to help you.
You can use two-factor authentication with most foreign numbers, but you cannot set it up yourself. Contact us. We will be happy to help you.
Business Customers can find further help on the My Swisscom Business help page.
The Swisscom Login also lets business customers access their Swisscom services. With an administrator login, you can enter logins for new employees and distribute authorisations.
Business Customers can find further help on the My Swisscom Business help page.
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