No. beem is network based and is operated by Swisscom in Swisscom data centres in Switzerland with quadruple geo-redundancy. You do not need to concern yourself with either software or updates. What is more, you do not need any additional hardware at your company site – with the Swisscom broadband connection (fibre or copper) and the Swisscom router, you have everything you need.

Largely. In most cases, beem can replace the existing Internet firewall, remote access and e-mail security solutions, whilst also offering location-independent protection and many more mechanisms for protecting your company and your data. We recommend still using antivirus software on the end devices, as although beem analyses data traffic, it is unable to check data that is stored on client devices. Further useful additions to beem include secure cloud storage solutions and backups, Security Awareness Training and Threat Detection and Response. Discover all our complementary security solutions and services for SMEs and enterprise customers.

Yes, you can integrate beem into your existing IT and Microsoft ecosystem. User management in beem can be federated with other user management solutions, such as Microsoft Entra ID. You can also combine device management in beem with other solutions, such as Microsoft Intune or Ivanti Neurons for MDM.

Yes, Swisscom and beem are certified to the international standards ISO 27001 for information security and ISO 14001 for environmental management systems, among others. Details can be found in the information about Swisscom’s ISO/IEC management system.

Devices that are connected to the Swisscom mobile network via a SIM card and have been assigned a beem Protect & Connect user licence are automatically hosted on beemNet. Company sites with a Swisscom broadband connection with beemNet (and thus all devices connected there) are also automatically hosted on beemNet. 

Devices in third-party networks require the beem app to connect to beemNet. This applies to devices with a mobile subscription for Swisscom residential customers or from third-party providers in Switzerland and abroad, as well as when users connect their devices while working from home or using a public WLAN. The beem app also enables end-to-end encryption of the data connection. 

In the case of customers with beem Essential, users need the beem app to benefit from advanced protection against cyberthreats on their devices. This enables, for example, analysis of the content of data packages (Deep Packet Inspection) and thus provides advanced protection against viruses and other malware.

The beem app is needed for users to receive push notifications about averted cyber attacks, prevented data leaks and the like.

For secure access to company data and business applications, the beem app is required in order to check device parameters (Device Posture Management), such as whether an up-to-date antivirus is enabled, the device password is strong enough or data carriers are encrypted. This functionality is included in beem Basic, Plus and Premium and enables advanced device protection. If user end devices are centrally managed, the beem app and the necessary certificates are automatically installed on them. 

Alternatively, users can securely access company data via the beem Business Application Portal, even when using unknown or public devices, without installing the beem app. With beem Basic and above, further options are contained that provide even anonymous users with selective access to company data and business applications.

Company sites are automatically hosted on beemNet from their selected activation date and therefore protected against cyberthreats. To activate users, you must assign the beem user licences that you have purchased to your users in My Swisscom Business(opens in new tab) by entering their (Swiss) mobile phone numbers. Users with a Protect & Connect user licence (including mobile subscription) are automatically protected in the Swisscom mobile network. In the case of a Protect user licence and for comprehensive protection in third-party networks, users install the beem app and perform a one-time login with their Swiss mobile phone number (verification via SMS code).

In My Swisscom Business, you can use the beemNet settings to choose from four predefined security levels for safe surfing. The selection automatically applies to all company sites and users. If not modified by the customer, Security Level 2 is used by default.

You can activate and configure beem in the My Swisscom Business(opens in new tab) self-service portal. As soon as you have completed your order, you can create users (Swisscom Business Accounts), assign them the appropriate user licence, and create user groups if required. Alternatively, existing Identity and Access Management solutions (e.g. Microsoft Active Directory or Entra ID) can be federated. Configure the beemNet settings and Zero Trust access to business applications in the Concerto management portal using appropriate policy templates at company level or per application.

To help you set everything up quickly and easily, Swisscom offers standardised onboarding packages depending on the complexity of your requirements. 

beem Essential can be purchased directly from Swisscom (online, by phone or in the Swisscom Shop) or through existing Swisscom partners. No third-party support is generally required to set up beem Essential. In the future, it will be possible to purchase the beem Security Editions Basic, Plus and Premium from certified IT partners. At present, these are exclusively sold by Swisscom, and onboarding packages are available from Swisscom to assist you with the setup.

We are looking for strong partners who want to actively shape the future with us. To become a beem partner, you need knowledge and experience in at least one of these areas:

• Secure access service edge (SASE) or security service edge (SSE)
• Unified threat management (UTM) firewall
• Firewalling, including intrusion prevention system (IPS)
• Proxy (web filtering, SSL decryption, antivirus)Remote access services (RAS)
• IPSec VPN (or another on-site method)
  

Would you like to become a beem partner and have the required knowledge and experience? Discover our SME partner programme or register as a new partner using our partner registration form. 

Possibly. In most cases, existing Internet firewall solutions become obsolete. To take full advantage of all of beem’s functions, you may have to adapt the configuration of existing systems. This can mean adjusting network settings, identity management solutions and device management solutions, for example. 

No. The operating and maintenance costs are included in beem. You will not incur any additional costs.